Susan B. Nichols is a highly skilled editor and manager with experience in the publishing and technical sectors and a passion for balancing creativity, style, precision and sound judgment to deliver a coherent and engaging brand or user experience across a diverse range of channels.
Skills & expertise
| Editing | Branding & identity | Team management |
| Copy editing | Content management | Conflict resolution |
| Writing | B2B marketing | Budget oversight |
| Copywriting | Technical documentation | CMS |
| SEO | Google Analytics | Webinars |
| Proofreading | Localization | XML |
| Publishing services | Website localization | HTML |
| Newsletters | User experience | Adobe Creative Suite |
| AP style | Information architecture | Mobile and web apps |
| Chicago Manual | Quality assurance |
Experience
As Word Ninja …
Owner/Operator
July 2016 – Present
For Zenitel (Oslo, Norway) …
Digital Marketing Specialist
March 2017 – Present
At Opera Software (Oslo, Norway) …
- Brand Director
January 2016 – September 2016 - Senior Manager/Editor, Language Services & Documentation
July 2014 – January 2016 - Manager, Documentation and Localization
November 2008 – June 2014 - Manager, QA Services and Documentation
August 2007 – October 2008
As a Technical Editor (Austin, TX) …
- Consultant (Primarily state agency work)
August 2001 – August 2007 - Technical Editor, United Devices
October 2000 – March 2001
For Holt, Rinehart & Winston/Harcourt (Austin, TX) …
- Editor
August 1997 – October 2000 - Assistant Editor
January 1994 – August 1997 - Research Coordinator
January 1993 – January 1994 - Assistant Project Analyst
February 1992 – January 1993 - Copy Editor
February 1991 – February 1992
Education
Austin College
B.A., Philosophy, English, 1987 – 1991
Languages
English (native) and Norwegian (intermediate)